logo-mark Created with Sketch.

Privacy Policy

September 2017

What information does Razeware collect from you?

Razeware collects the following basic information from you:

  • Name
  • E-mail address
  • Twitter handle
  • Biography
  • Username
  • In some instances, country and postal or zip code

In addition, Razeware tracks your use of the Website in order to improve your use of the user experience; this means that Razeware monitors and logs which pages on the Website you have visited, and may use that information to display suggestions of Materials that might interest you. As part of this process we may record your computer’s IP address and browser information, the date and time of your visit to each page of our Website, and time you spent on each page.

Our third party payment process collects additional information from you to process your payments; that information is governed by the privacy policy of that third party payment processor.

Finally, we have enabled Google Analytics on our site for analytics and remarketing purposes. If you wish to opt out of Google Analytics, you can do so here: https://tools.google.com/dlpage/gaoptout/

How do we use the data collected?

We use the data we collect from you primarily to provide you with Content, and to assist our payment processor and accounting software to process payments for the Paid Materials. If you contact us, we may use your information to respond to you regarding the reason you contacted us.

We may also use it for our own internal market research and analysis, and to improve the Website and the Content. We use it for our own marketing purposes, such as for the sending of our weekly newsletter. When you create an Account, you will have the chance to sign up for our weekly newsletter as well. You have the ability to unsubscribe from the newsletter at any time.

We may also contact you via email to provide you information about your purchase or with information regarding your transaction or your use of the Content, or to notify you regarding updates to the Agreement or to this Privacy Policy.

Like many websites, Razeware uses “cookies” to collect information. You can instruct your browser to refuse to accept cookies, or to inform you when a cookie is accepted. If you do not accept cookies, however, you may not be able to use some portions of the Website. Some of the purposes for which we might use cookies are:

  1. Authentication. Authenticating and identifying you on our Website so we can provide you the Content you requested, or so that you can use the Website’s forums.
  2. Keeping track of information you have provided to us. For example, we’ll track the last form you modified.
  3. Personalization. We store user preferences in cookies to personalize your user experience.
  4. Site Improvements. We use cookies to measure your site usage to help us understand your needs as a user and make improvements to the Website.
  5. Analytics. We have implemented third party tracking tools such as Google Analytics and OneSignal, which use cookies to track usage and implement Website features. We may also, now or in the future, use other third party services that use cookies in similar manners.
  6. Advertising. We work with various third party providers (such as Facebook, Google, Bing, etc.) to display banner advertising on other selected websites. These cookies help us to monitor and improve the effectiveness of our advertising and to refine the targeting of these campaigns so that we are displaying the most relevant content for each individual.

How do we protect the information we collect?

No one can guarantee total security, but we take precautions to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline.

Wherever we collect sensitive information (such as your email address), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the web page.

Although we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees and third parties who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

We do not collect or store credit card information; that is handled through our third party payment processor.

Do we share the information we collect with others? If so, whom and what information?

We only share your information with third parties who work on our behalf to process payment. We will not share your information with any third party for marketing purposes.

Any information you choose to include in your Account profile will be available for other Users to view, except for your email address which will not be displayed. When choosing a username, we strongly suggest that you not use your email address as your username, because your username will be displayed on any posts you either create or respond to on the Website’s forums.

If we are compelled by law to disclose personal information – for example, in response to a court subpoena – we will comply with the law.

Do I have control over my personal data, and if so, what kind of control do I have?

We do not provide any particular options for Users to control specific uses of their personal data; all personal data collected is used in accordance with this Privacy Policy. You may delete your Account at any time, by making a request for us to do so. You may contact us at the e-mail address below to make such a request. If you delete your account, we will not delete your forum posts, but we will remove your username and other identifying information from those posts. When you delete your Account, personal data included in your Account profile will no longer be visible to other Users. You will not be able to access a deleted account, but you may create a new account.

You may review your information by accessing your profile. You may change the information by making changes to your profile.

How will you notify me of changes in the privacy policy?

We may update the Privacy Policy from time to time, and we will always post the most up to date version on the Website. If we make material changes to the privacy policy, we will notify you via e-mail.

Although this Privacy Policy is generally applicable, we never want to lose business because you feel uncomfortable with some aspect of it. We want to work with you. If you have questions, or if you are concerned about that you perceive as a violation of this Privacy Policy, please reach out to us at [mailto link].